Privacy Policy
How we protect and handle your personal information
Information We Collect
At MaxSwordConnect, we collect information that helps us provide better mobile app UX/UI design services to our clients. This includes details you share directly with us when requesting consultations, project quotes, or during our design collaboration process.
Personal Information
Technical Information
We automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, and pages visited. This helps us improve our website performance and understand how clients interact with our content.
How We Use Your Information
Your information helps us deliver professional mobile app design services tailored to your specific needs. We use this data to communicate about projects, provide design recommendations, and maintain our client relationships.
We may send you information about new services or industry trends that could benefit your mobile app projects. You can opt out of these communications at any time by contacting us directly or using unsubscribe links in our emails.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share limited information in specific circumstances to deliver our services effectively or comply with legal requirements.
Service Providers
We work with trusted service providers who help us operate our business, including payment processors, email service providers, and cloud storage platforms. These partners only receive information necessary to perform their specific functions and are bound by confidentiality agreements.
Legal Requirements
We may disclose information if required by Philippine law, legal process, or government requests. We'll notify you of such disclosures unless legally prohibited from doing so.
Your Rights and Choices
Under Philippine data protection laws, you have several rights regarding your personal information. We respect these rights and provide practical ways to exercise them.
To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Security and Storage
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission, encrypted storage, and regular security assessments of our systems.
Data Retention
We keep your information only as long as necessary to provide our services and comply with legal obligations. Client project data is typically retained for seven years after project completion, while general contact information may be kept until you request its removal.
International Transfers
Some of our service providers may process data outside the Philippines. When this occurs, we ensure appropriate safeguards are in place to protect your information according to applicable data protection standards.
Cookies and Website Data
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website performance. These small data files help us remember your preferences and understand how visitors use our site.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website features and functionality.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your information, we're here to help.
Address: El Rosario, 0446 Narra St, Mabalacat, 2020 Pampanga, Philippines
Phone: +63496502090
Email: info@maxswordconnect.com
We typically respond to privacy inquiries within 2-3 business days.